COVID-19 Update

August 2021

We continue to reduce our direct person-to-person contact wherever possible.  All of our staff are back to working in the office.  While our services are starting to return to normal, we are not yet open to the public.

We are asking everyone to contact us by phone. Our phone services will continue to be available Monday to Friday, 9:00 a.m. – 12 noon and 1 p.m. to 5:00 p.m.

If a client does not have access to a telephone and is having an emergency, our outside door is open, but our inside door is locked.  Once in the foyer, press the intercom button to speak with a staff member. We will administer screening questions to determine the level of risk and to adhere to new office procedures designed to reduce the risk of transmission of the virus.

We have set up spaces with equipment and internet for clients to participate virtually in their video and telephone hearings when alternate arrangements can’t be made.  All of our officeshave been renovated to ensure we have measures in place to comply with public health guidelines, face masks are mandatory, and we are recording everyone’s contact information.

Thank you for your understanding and cooperation.

Thunder Bay Community Resources – COVID-19