The main areas of law that we deal with are:

• Ontario Works (welfare) problems
  • Refusal or cancellation of benefits
  • Overpayments
  • Information and advice
    
• Disability pensions (CPP) and programs (ODSP)
• Tenants’ Rights
  • Eviction
  • General information
    
• Employment Insurance
  
  
  The Thunder Bay office mainly focuses on income maintenance issues and housing issues, while the branch offices are able to handle a more varied spectrum of service, such as employment rights, human rights complaints, delayed registrations of birth, income tax, criminal injuries compensation, small claims court matters, and complicated registrations under the Indian Act. Legal staff are also involved in community legal education, community development and law reform in appropriate areas of law.

Office hours in the Thunder Bay office are Monday to Friday, 9am to 12 noon and 1pm to 5pm. Intake hours Monday to Friday, 9am to 12 noon and 1 pm to 3 pm.

Summer office hours (July and August) in the Thunder Bay office are Monday to Friday, 8:30 am to 12 noon and 1pm to 4:30 pm. Intake hours Monday to Friday, 8:30 am to 12 noon and 1 pm to 3 pm.